Equipment Return Policy

All products manufactured by Hise Scientific Instrumentation, LLC (HSI Products) are protected through the HSI Product Warranty. If a product fails due to errors in manufacturing, the product will be exchanged for a replacement product. Shipping costs associated with the exchange of products will be covered under this return policy. Purchaser also can return HSI Products within 7 days of purchase. Shipping costs associated with a return to be paid by purchaser if the return is not due to manufacturingdefect. Refunds will be issued by check.

If you find defects in your HSI Products or to initiate a return for your HSI Products, please contact info@hisescientific.com.

Example conditions not covered by this policy:

  1. Physical damage
  2. Electrical corrosion due to improper usage
  3. Firmware corruption due to end-user programming

Hise Scientific Instrumentation does sell replacement components. If a component of your HSI Products is damaged, contact us for help in replacing that component.

HSI Products covered by this policy:

  1. Mini Field Station
  2. Dendrometer Sensor

For additional questions about this policy, please contact info@hisescientific.com.

Doc. V. RP 2020-09.01